FAQ

What metals do you use?

Solid gold, gold-filled, sterling silver, vermeil/plated pieces, moissanite, and diamond — see our Metal Guide for what each one means. Every product page states the exact composition.

Is “gold-plated” the same as gold?

No — and we'll never describe a plated piece as gold. If a listing says plated or vermeil, that's the honest composition, not solid gold.

How do I find my size?

Ring and chain sizing details are listed on each product page. If you're between sizes or unsure, reach out before you order and we're happy to help.

Do you offer gift packaging?

Yes — add a gift message at checkout and we'll take care of the rest.

What's your shipping policy?

Full details are on our Shipping page, including our free shipping threshold.

What's your return policy?

We offer a 30-day return window — see our Returns page for the full policy.

How do I care for my jewelry?

Real metal lasts, but it still needs a little care. Our Care Guide covers cleaning and storage for each material.

Still have a question?

Reach out through our Contact page and we'll get back to you.